Penny Can Golf LLC Terms and Conditions

RESTRICTIONS ON USE
This site is maintained by Penny Can Golf LLD.  You may not modify, copy, reproduce, republish, upload, post, transmit, or distribute in any way any images or material from this site without the express written consent of Penny Can Golf LLC ownership. All coupons, discounts, giveaways and any other type of promotions are limited to 1 item or offer per customer/user, unless otherwise noted in the offer.

 

LAWS AFFECTING ELECTRONIC COMMERCE
From time to time, governments enact laws and levy taxes and tariffs affecting Internet electronic commerce. The client agrees that the client is solely responsible for complying with such laws, taxes, and tariffs, and will hold harmless, protect, and defend Penny Can Golf LLC from any claim, suit, penalty, tax, or tariff arising from the client's exercise of Internet electronic commerce.

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SATISFACTION GUARANTEE
Penny Can Golf offers a 100% Satisfaction Guarantee. If you aren't happy with how club build, repair, or alteration meet the specifications provided by the customer we will work with you to make it right. We are proud to stand behind our work with exceptional customer service and we want you to be happy that you gave us your business.
Below is our official return policy, if you wish to return or find a defect in the work completed by Penny Can Golf, please reach out to us directly at pennycangolf@gmail.com  subject line “return/problem” or call 847-436-1197 to speak with the owner. 

 

Refund/Return/Repair Policy

• We offer a 30-day window from the date you receive your order to request a refund, return, or repair. All returns are subject to a 10% restocking fee and the customer is responsible for shipping or delivering products to Penny Can Golf LLC.

• To be eligible for return, your item must be in the same condition that you received it. IF a club has been played and is not in the same condition it cannot be returned. If you play thew clubs, but wish to return them within 30 days, any custom stamping, paint fills, reshafts, regrips, or other alterations will void the return policy.

• Any custom-made clubs cannot be returned within 30 days as stated above unless there is a defect or problem with the work that Penny Can Golf LLC has performed that is not the result of mis use or abuse of the club, as determined by Penny Can Golf LLC at the time of inspection.

• Penny Can Golf LLC works with several reputable partners to source quality products and components, any defects in the sources components for club build or repair after 30 days will be subject to the manufactures warranty for the individual product or component.

• Penny Can Golf LLC will work with products or components sourced by the customer outside of Penny Can Golf LLC. If the customer requests that customer sourced products or components are used, the 30-day refund/return/repair policy is null and void. Penny Can Golf is not responsible for any defects, forgeries, or other flaws of customer sourced products or components

 

Refunds
Once your return has been received and processed, you’ll be automatically refunded on your original payment method minus the 10% restocking fee. If the original method of payment is not available, we will issue a gift card for the refund amount to be used at Penny Can Golf LLC for future purchases. Please remember that it can take some time for your bank/card provider to post the refund.

 

Damages and issues
Please inspect your order upon delivery and contact us immediately if anything is damaged, defective, or incorrect so that we can correct the issue.

 

Penny Can Golf Privacy Policy

Penny Can Golf LLC understands that you care how your information is used, and we appreciate your trust that we use it carefully and sensibly. This notice describes our privacy policy. By visiting our site, you are accepting the practices described in this Privacy Notice.

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What Information Does Penny Can Golf LLC Gather?
The information we learn from customers helps us personalize and continually improve the offerings to our customers. Here are the types of information we gather.

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• E-mail Communications: To help us better communicate with our valued customers, we store e-mail addresses from our mailing list in order to make you aware of special offers and new items at Penny Can Golf LLC

• Phone Numbers: To help us better communicate with our valued customers throughout the build or repair process

• Mailing Address: we store mailing addresses from our mailing list in order to make you aware of special offers and new items at Penny Can Golf LLC. We also use mailing address data to understand our geographic customer base to better enhance advertising.

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Does Penny Can Golf LLC Share the Information it Receives?
Information about our customers is an important part of our business and we will never sell or share your information to another party.

 

How Secure is the Information About Me?
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input and protects it against "cyber pirates". We DO NOT reveal credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing though our secured POS system.

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Notices and Revisions
If you choose to visit pennycangolf.com, your visit and any dispute over privacy is subject to this Notice, including limitations on damages, arbitration of disputes, and application of the law of the state of Illinois. If you have any concern about privacy please contact us, and we will try to resolve it. Our business changes constantly. This Notice will change also, and use of information that we gather now is subject to the Privacy Notice in effect at the time of use. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes.